We understand our responsibility to provide the highest quality products to our customers and ultimately to the patient. Our company is committed to meeting the needs of our customers and their patients in order to remain the most responsive company in our industry. We will work daily on products that will be used to provide medical treatment to other human beings. We will never forget the importance of what we do. We should approach our job as though the product for which we are responsible will be used by us, or a family member or a close friend. After all, we never know when this might actually be the case.
The management of our company is committed to meeting statutory and regulatory requirements related to safety and performance for the medical devices produced by our company. Our manufacturing facility has designed Quality Systems to ensure compliance with these requirements. Our company's policy can be found on bulletin boards and in the Quality Manual. These Quality Systems are tailored to meet the special needs and requirements of the medical community, and define the requirements of technologically oriented medical device manufacturing. Accordingly, our company has developed operating practices which address the requirements of the Indian Food and Drug Administration's Quality System Regulations, and the Quality System Requirements of ISO 13485, EC Directives 93/42/EEC (amendment 2007/47/EC), as applicable. Our Quality System establishes quality objectives to ensure that these and other national and international requirements are met.
Our Quality System establishes objectives to provide products to the medical community and ultimately the patient, which have been designed and developed to be safe and effective where the benefits outweigh the risk to the patient, and manufactured and distributed to meet the design specifications through the use of established processes. Additionally, products meet applicable requirements of known product and material standards, and are processed and inspected using published standards as appropriate.
It is the intent of this policy to ensure our commitment to quality standards and quality objectives. It is the responsibility of all company employees to perform work activities in accordance with the procedures and requirements of their Quality System, and strive to achieve the Quality objectives applicable to their work.
We shall strive to establish and review quality objectives and review quality policy for its continuing suitability.Rajendra G. Patel Managing Director, Biotek Chetan Meditech Pvt Ltd (BIOTEK) Date: 02/08/2018
Each Team Member (including Biotek distributors and sales representatives) is responsible for conducting himself or herself according to legal and ethical standards. In addition, everyone has a responsibility to report in a timely fashion any violations of the Biotek Code of Business Conduct. Team Members will not be subject to reprisals for reporting or supplying information about potential violations and the Company expects Team Members to fully cooperate in any investigation of a potential violation. Biotek is committed to non-retaliation and to maintaining confidentiality and anonymity with respect to such reports.
If a Team Member needs guidance on a legal or ethical question or has witnessed/has knowledge of an illegal or unethical activity, he or she should seek the counsel of his or her supervisor. If approaching the supervisor is uncomfortable, or if the response is unsatisfactory, Team Members should consult senior management.
Team Members may choose to remain anonymous when reporting a potential violation. As with all questions or inquiries, the information given will be treated as confidential to the extent possible.Investigations and Corrective Action
All reports of alleged violations will be investigated by the Company and will be treated confidentially to the extent applicable law permits. If the results of an investigation indicate that corrective action is required, the Company will decide the appropriate steps to take, including Team Member discipline, dismissal and possible legal proceedings. If appropriate, the investigation may be turned over to applicable outside authorities, and outside investigators may assist in the inquiry. As part of the closure process, results of an investigation may be shared with the initiator of the report.
Biotek strives to view its work through the eyes of surgeon and patient -- to treat every product we make as if it were meant for a family member. This commitment extends beyond the quality of our products; our business practices must contribute to the health and safety of our team members, protect the environment and improve lives in the communities where we do business.Health and safety
The health and safety of our team members are paramount. To ensure a safe and productive workplace, Biotek continually invests in automation and operational improvements designed to enhance team member safety.Sustainability
Biotek is committed to doing business in a socially and environmentally responsible manner. We invest in operational improvements to reduce resource consumption and waste. Our sustainability practices will help improve our overall competitiveness and long-term financial results.
Specifically, we are focused on expanding our recycling efforts and reducing energy consumption, our carbon footprint and waste.